Frequently Asked Questions

Partial Status is when we partially refund the remains of an order. Sometimes for some reasons we are unable to deliver a full order, so we refund you the remaining undelivered amount.
Example: You bought an order with quantity 10 000 and charges 10$, let's say we delivered 9 000 and the remaining 1 000 we couldn't deliver, then we will "Partial" the order and refund you the remaining 1 000 (1$ in this example).
Drip Feed is a service that we are offering so you would be able to put the same order multiple times automatically.
Example: let's say you want to get 1000 likes on your Instagram Post but you want to get 100 likes each 30 minutes, you will put
Link: Your Post Link
Quantity: 100
Runs: 10 (as you want to run this order 10 times, if you want to get 2000 likes, you will run it 20 times, etc…)
Interval: 30 (because you want to get 100 likes on your post each 30 minutes,
if you want each hour, you will put 60 because the time is in minutes)
NOTE: Never order more quantity than the maximum which is written on the service name (Quantity x Runs),
Example if the service's max is 4000, you don't put Quantity: 500 and Run: 10, because total quantity will be 500x10 = 5000 which is bigger than the service max (4000).
Also never put the Interval below the actual start time (some services need 60 minutes to start, don't put Interval less than the service start time or it will cause a fail in your order).
You put the service ID followed by | followed by the link followed by | followed by quantity on each line To get the service ID of a service please check here: https://smmheart.com/services
Let's say you want to use the Mass Order to add Instagram Followers to your 3 accounts: @justinbieber, @zuck, @smmheart_official
From the Services List @ https://smmheart.com/services, the service ID for this service "Instagram Followers [ Max - 5K ] [ Speed: 3K/Day ] [R-30] [REAL] Start: 0-1hr" is 12
Let's say you want to add 1000 followers for each account, the output will be like this:
ID|Link|Quantity
or in this example:
12|justinbieber|1000
12|zuck|1000
12|smmheart_official|1000
Discount only for resellers and regular users not for everyone! You can raise support ticket for more information!
Drip Feed doesn't work with neither "Mass Order" nor API.
Child Panel of Resellers - is a panel similar to ours and is connected to SmmHeart's API.

We have launched our Child Panel program, you can now buy a child panel directly without having to go to a ticket from here: Chaild Panel (System to order is working, page design and more info to follow on the page). Your child panel rent will be charged from your balance.
The price for it is $20 for full of our service list API key. Resellers Panel No Setting fees / $20 Per Monthly Payment for unlimited order pay by your own panel account (This is on panel provider charge, not our charge) / Monthly Payment (you will get this panel for life)

  Benefit:
You can resell all our services.
If you face any problem then Raise a support ticket
Maximum 2 admin details.
100% safe & secure.
Start reselling and earning $10,000- $50,000 + per month.

Note: If you want to design your child panel then contact us on support ticket
The one that has "Monetized" in its service' name.
Instagram Mention is when you mention someone on Instagram (example @abcde this means you have mentioned abcde under this post and abcde will receive a notification to check the post). Basically the Instagram Mentions [User Followers], you put the link of your post, and the username of the person that you want us to mention HIS FOLLOWERS!
Impression means reach (also how many users have seen your post) it is mostly used with brands, they will ask you to show them statistic of the impressions your posts have.
After he goes live, or just 5 second before he goes!
VIP Support For 30 (60 or 180 Days) We Will Answer Your Tickets Have You On Skype And Have Your Phone Number For 24/7 Hours Priority VIP Support For Any Order Open A Ticket After You Purchase This Service And Send Order ID Quantity Must Be 1000
Instagram Saves is when a user saves a post to his history on Instagram (by pressing the save button near the like button). A lot of saves for a post increase its impression.
SMM panel or social media marketing panel is a cheap and affordable service wherein the businesses buy social media service associations like Twitter devotees, Facebook likes, YouTube views, Instagram followers, etc, to gain website traffic.
SMM Heart is one of the best SMM panel providers in India with whose help you can easily change the way your potential customers perceive you.
Social media marketing is a way to gain maximum target audience attention by building marketing techniques revolving around social media networks and applications.
Among the several social media networking sites and apps, the ones which gain maximum attention and are great for SMM are Facebook, Twitter, Instagram, WhatsApp, and Snapchat.
Social media marketing has the potential to greatly boost brand awareness. It is the easiest and cost-effective way to reach your potential customers in the minimum amount of time.
SMO has more to do with the modifications on your website pages whereas SMM refers to the activities which generally take place outside the website.
Instagram is indeed one of the best social networking sites for SMM as it has several features which increases the engagement between you and your existing customers as well as potential customers.
We can help you with this! All you need to do is contact us with your requirements and we will work to build your presence online through our SMM services.